Benefit from a comprehensive range of IT support solutions - Onsite & Remote

Staying up to date with the latest technologies and tools, so we can provide the most innovative solutions to our clients, is what we do. With our professional services we act as an extension of your business and only recommend solutions that will deliver real benefit , whether that be saving time, reducing costs or improving productivity, that’s our goal.
Managing and maintaining the IT infrastructure of a business is a complex task which demands an equally sophisticated support strategy.

While our teams facilitate the best IT solution for your company, we make sure your experience is hassle-free.



Our IT Support Services

To provide our clients with support for a dynamic range of IT challenges, we have the following support services:

An ideal first point of contact to resolve minor issues, our telephone and email support services mean there is always a line of communication open between your employees and our IT technicians.

Our IT specialists resolve minor issues by accessing your network devices (i.e. core infrastructure and workstations) remotely.
Ideal for scheduled maintenance and emergency support, our fast response onsite support service can diagnose and resolve hardware related issues on the spot.
All devices Firewalls, Access Points, Routers, Switches, traffic utilisation are monitored by our Network Operations Centre (NOC) team for proper operations.

We are committed to providing secure products to our customers and take all security concerns seriously.  We work to quickly review, validate and remediate vulnerabilities submitted to us.

The Vertiv Security Incident Response Team (SIRT) objective is to minimize security risk by providing timely information and remediation of vulnerabilities in our network, web properties and products. This includes software, hardware, services and solutions.


Why InTimes IT

We know that each customer has its own situation and needs too, so our technicians will come to your premises upon request to perform a complete audit of your IT infrastructure. They will propose solutions adapted to your situation, while having the means to ensure quality support.
Information technology is a field that is constantly in motion. A good IT partner is one that constantly evaluates your infrastructure and makes improvements to keep your most important tools as useful, accessible, and affordable as possible.
Reduce your IT support costs and increase your emplaoyees’ productivity in the workplace with the full support of InTimes IT.
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